Privacy Policy

Safeguarding Your Data & Trust

VakilSahay is committed to protecting the confidentiality of sensitive legal information. This policy explains how we collect, use, and secure your data.

1. Information We Collect

Personal information such as name, email address, contact number, professional affiliation, and billing information when you sign up or correspond with us.
Usage data including device identifiers, browser type, IP address, and activity within VakilSahay captured through analytics and security tooling.
Matter-level content and documents that you choose to upload or process through the VakilSahay platform.

2. How We Use Your Information

To deliver, maintain, and improve VakilSahay, including providing personalised AI outputs and recommendations.
To communicate service updates, legal insights, and transactional notices relevant to your account.
To monitor platform integrity, prevent misuse, and comply with applicable legal obligations.
To conduct research and develop new features, using aggregated or anonymised datasets wherever possible.

3. Data Sharing & Disclosure

With trusted service providers that help us operate the platform (e.g., hosting, analytics, customer support) under strict confidentiality agreements.
With legal authorities when required to comply with law, regulation, or valid legal process.
With your explicit consent or at your direction—for example when collaborating with teammates or clients.

4. Data Security & Retention

We implement organisation-level, technical, and physical safeguards including encryption in transit and at rest, role-based access controls, and continuous monitoring.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Backups and disaster recovery procedures are regularly tested to ensure resilience and availability.

5. Your Rights

Request access, correction, or deletion of your personal information.
Export your data in a machine-readable format subject to applicable laws and platform capabilities.
Withdraw consent or object to specific processing activities; note this may affect service functionality.

6. International Transfers

VakilSahay primarily processes data within India. Where cross-border transfers occur, we implement appropriate safeguards and contractual protections.

7. Policy Updates

We may update this Privacy Policy to reflect product enhancements, regulatory changes, or operational adjustments. Material changes will be notified through in-product alerts or email.

Contact Us

For questions about this Privacy Policy or to exercise your rights, reach out to us at contact@vakilsahay.com.